© Social Care Compliance Solutions Reg No: 9385085

Quality

 

Quality Audits

 

We have a range of comprehensive quantitative and qualitative audit tools available for all service types enabling us to:

 

  • Plan and undertake audits to ensure compliance to External, Contractual and Internal Quality standards

 

  • Review and report on the quality of experiences for people using services.

 

  • Provide evidence-based reports and improvement plans

 

  • Complete comprehensive and confidential audits prior to purchase or sale of a service

Service User and Stakeholder engagement
 

We know that obtaining feedback from people who use your services and key stakeholders is essential in improving and shaping service delivery.

 

We have a range of options available including:

 

  • Questionnaires / Surveys to engage with Customers

 

  • Questionnaires to engage with Key Stakeholders i.e. Carers, Local Authority

 

These templates can be purchased or we can send surveys out on your behalf and collate the results into a report.